Palm Club Hotel

This is located near many of the offices in Cocody area of Abidjan but there is little in the local vicinity and is some way away for the centre of Abidjan. On the positive side the rooms and the facilities are all clean and the service is very hospitable. There a number of themed food nights including music and BBQ around the pool area which was very good and made eating at the hotel of interest. However it is an expensive hotel compared to many others and there are a number of irritating things that I experienced. Firstly, the restaurant is staffed by the most surely manager who just says there is no change every time you pay with cash. Secondly, the rooms, whilst clean, have a number of facilities that are poor. The shower head holder on the wall is broken so the shower head does not stay in place and the mixer does not work which means the shower oscillates between extreme temperatures. Most of the TV channels in the room do not work and the fridge in the rooms periodically 'clunks' which is exasperating at night. The worse issue I had was I was given a room on the first floor over one of the main event halls after a long and very tiring journey and desperate for some sleep. I was not informed that there was an event on and the music just came through the floor loudly until midnight and then the room's tables and chairs were then packed away creating significant noise to 01.30 hrs making any sleep impossible until they had finished. WHY DO YOU GIVE CLIENTS ROOMS OVER EVENTS ROOMS WHEN THERE IS AN EVENT ON? PAINFUL. The reception staff were very sympathetic but that is as far as they would go. The food is a mix of salads, fruit and local hot food but be conscious that all the food and drink are very expensive compared to anywhere else in Abidjan and if you can eat out, I would recommend you do so. And would bring my own coffee or nespresso capules next time as $3 per capsule is a piss take! There is no room service on Sundays but this was not clear and was shocked to see plates and remining room service food left in the service areas for a number of days which is a concern hygienically. In summary, I will look at another hotel next time I am in Abidjan with better value if this does means a longer commute to the office.

Sehr enttäuschend. Das Hotel wurde als fabelhaft bewertet, warum ist mir schleierhaft: - AC blies direkt auf das Bett sodass ich mit steifen Hals und Erkältung aufgewacht bin - Fernseher hatte keinen Ton für 2 Tage - Die Dusche ist so ungeschickt angebracht, dass sie das Badezimmer bei Betätigung unter Wasser setzt - das bestellte Sandwich war nach 30min immer noch nicht da, der Kellner sagte mir dann es lohnt sich nicht zu warten - Bei Anruf Rezeption mit Butte um Hilfe beim Gepäck kam niemand. Ich habe mich dann selber damit abgeschleppt und als ich unten ankam saß der Receptionist mit dem ich telefoniert hatte gemütlich auf seinem Stuhl und plauschte mit seiner Kollegin, der Rezeptionistin - Als ich mich mit meinen Koffern durch die enge Eingangstüre mühen musste, hat er mir zugeschaut. Super Kundenservice…

Siempre me quedo cuando viajo a Abidjan. El servicio, la localización y la comodidad son muy buenos y transporte desde/hasta el aeropuerto funciona muy bien